Refund policy

Return & Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return, your item must:
•    Be unused and in the same condition that you received it 
•    Be in its original packaging with tags 
•    Include a receipt or proof of purchase

How to Start a Return
To initiate a return, please contact us at: info@bnscosmetics.com

Once your return is approved, we will provide:
•    A return shipping label 
•    Instructions on how and where to send your package 

Important: Items sent back without prior approval will not be accepted.

Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.

If you have questions about your item, feel free to contact us via WhatsApp.